FAQ
Frequently asked questions
Browse answers by topic below.
Orders and Shipping
How can I track my order?
When you place your order, you will receive an order confirmation email with a tracking number that you can use to track your package. If you don't see the email, be sure to check your spam folder!
Can I change or cancel my order after placing it?
If you need to change your order, please email us at coloringdangles@gmail.com as soon as possible. If your order has not shipped yet, we can make the requested changes on our end. Once your order has shipped, we can no longer make changes to it. Similarly, orders can only be canceled before they have shipped.
What if I enter the wrong shipping address?
If you provide an incorrect shipping address and your order has not shipped yet, please email us at coloringdangles@gmail.com as soon as possible with the correct address, and we will update it on our end. Please note that customers are responsible for providing an accurate shipping address. If your order is returned to us due to an incorrect or insufficient address, you will be responsible for any reshipment fees.
How quickly are orders shipped?
Orders are typically shipped daily around 9 AM, CST. Orders placed before 9 AM will likely ship the same day, while orders placed after 9 AM will likely ship the following day. In rare cases, or during periods of particularly high order volume, shipping may be delayed by an additional day.
I purchased 2-day shipping, but it has been two days and my order has not arrived. What should I do?
Please keep in mind that the 2-day shipping timeline begins once your package is handed over to USPS, not when you place your order. Orders are typically shipped the same day if placed before 9 AM or the following day if placed after 9 AM. Once your package has been handed over to USPS, delivery times are outside of our control. While we do our best to ship orders promptly, we cannot guarantee specific delivery dates.
Why is international shipping so expensive?
All orders are shipped from Illinois, USA, and international shipping costs can be high. Unfortunately, these rates are determined by USPS and other shipping providers, and we do not profit from shipping fees. We understand that international shipping can be expensive, and we hope to expand into other countries in the future to make our products more accessible to customers worldwide.
Return Policy
Do you accept returns?
We do not accept returns for several reasons. Our coloring books are softcover and made with paper that can easily bend, crease, or otherwise become altered once removed from their packaging. This policy also helps protect our small business from copyright infringement, including the unauthorized scanning and redistribution of our artwork. Additionally, every book is inspected by multiple team members before being packaged to help ensure that you receive a book free of damage or defects.
What if my book arrives damaged?
Every book is carefully inspected before shipping, but we understand that damage can occasionally occur during transit. If your order arrives damaged or defective, please contact us at coloringdangles@gmail.com with your order number and clear photos of the issue. We'll review the situation and work with you to find an appropriate solution.
Copyright Policy
Can I post pages on social media?
We absolutely love seeing the beautiful artwork the Dangles community creates! We encourage you to share your finished coloring pages and tag us so we can see your work. However, we ask that you be mindful when posting full-page flip-throughs or before-and-after videos that reveal the original, uncolored artwork. Unfortunately, these images can make it easier for others to copy, scan, and redistribute our designs without permission. As a small, independent business, protecting our original artwork is incredibly important to us. Thank you for helping us protect our work!
Can I use your artwork for my own projects or products?
All Coloring Dangles artwork is copyrighted and cannot be reproduced, sold, or distributed without permission.
Coloring Books and Coloring Questions
What coloring supplies do you recommend?
Colored pencils, crayons, and markers all work wonderfully with our cardstock coloring books! However, alcohol markers may bleed through, so we recommend placing a sheet of cardstock or a protective sheet behind your artwork to prevent ink from bleeding onto other pages.
Are your coloring books suitable for all ages?
Our books are designed for a wide range of ages and skill levels. However, some books may contain a page or two featuring a wine glass or champagne flute (Dangles likes to party sometimes!), so please keep this in mind when purchasing for a young child if that is something you would be uncomfortable with.
Are your coloring pages single-sided or double-sided?
All pages are single-sided, so you can use your favorite markers with a protective sheet behind your artwork without worrying about ruining artwork on the back.
Will you be releasing more coloring books?
Yes! More themes are always in development, and release announcements are shared on our social media accounts. Follow us on Instagram and TikTok to stay up to date on new releases!
Do you offer books in digital download format?
At this time, we do not offer our coloring books as digital downloads because we want to protect our original artwork from unauthorized copying and redistribution. However, we do offer several original digital downloads on our website for you to choose from!
Do you offer wholesale orders?
Yes! We love working with retailers, bookstores, and gift shops. If you're interested in carrying our products, please contact us through our website's contact form or email us at coloringdangles@gmail.com.